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Apr 29, 2028 – If you're going to say something that might be tough for someone to hear, first consider their temper. Is it easily triggered? If so, make sure you start your conversation on a positive note! Talk about all the things about them that you appreciate and enjoy. Then ease into the problem and focus on a positive outcome. Your way with words and kind smile will disarm them enough to help them hear what they need to hear without getting mad.