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Nov 22, 2022 – Last-minute turnarounds have never been at the very top of your list of most favorite things, but that's kind of the point: We don't see it happening, so we have to reach deep inside ourselves to react, which gives us a chance to get to know ourselves all over again without anyone's expectations about how we "should" be acting, based on what they think of us. Treat the incident like a learning opportunity and it can't help but turn out to be just that.