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Dec 13, 2017 – Are you dealing with some tough cookie with a long history of treating people poorly? Authority figures have their crankiness turned all the way up right now. Whoever it is, remember that you aren't responsible for their bad mood. You need to be the soul of politeness and just step out of the way of whatever they're slinging. You may get through the day swimmingly if you keep that as your standard operating procedure.